Manage performance and conduct issues the right way
Case Track is a powerful, comprehensive framework enabling line managers and HR professionals to proactively and objectively deal with performance and conduct issues. It allows organisations to manage risk by ensuring one-up managers and human resources and legal departments to track the progress of cases and ongoing issues.
With Case Track, organisations can ensure employees are treated fairly by increasing managers’ accountability for fair treatment, transparent processes and consistent treatment of all employees.
Case Track gives line managers an online workflow with checklists, recommended actions and letters and forms to use when managing an employee’s performance or conduct. Higher-level managers and human resources departments can view company-wide reports or drill down to the actions taken in each case.
Case Track content is provided by Freehills, one of Australia’s top-tier law firms, and the software is developed by Pace Systems, a leading HR vendor. It is used in large Australian organisations including RMIT University and the Australian Broadcasting Corporation.
Business benefits
Case Track can:
- Help reduce risks and costs, improve productivity and promote fair and consistent treatment for all employees
- Keep managers and HR and legal departments well informed of disciplinary matters, enabling them to identify risky situations early
- Give supervisors the confidence to deal with and be accountable for their employees’ conduct and performance issues
- Ensure employees receive fair and consistent treatment and companies maintain transparency, consistency and objectivity
Products